Frequently Asked Questions (FAQs)
General Questions
Q1: What is Tasman Shop Fixtures Clearance?
Tasman Shop Fixtures Clearance is your trusted source for high-quality shop fixtures and fittings at discounted prices. We specialize in offering clearance items, overstocked inventory, and gently used shop fittings for retail businesses of all sizes.
Q2: Where are you located?
We are based in Melbourne, but we ship our products nationwide.
Q3: What types of shop fixtures do you offer?
We stock a wide range of shop fixtures, including:
- Shelving units
- Display racks
- Counters and checkout units
- Slatwall panels and accessories
- Clothing racks
- Storage and backroom solutions
Ordering and Payment
Q4: How do I place an order?
You can place an order directly through our website by adding items to your cart and proceeding to checkout. Alternatively, you can contact us via phone or email to place your order.
Q5: What payment methods do you accept?
We accept the following payment methods:
- Credit/debit cards (Visa, Mastercard, etc.)
- Bank transfers
- PayPal
Q6: Can I get a quote for bulk purchases?
Yes! If you’re purchasing in bulk or need a custom solution, contact us for a tailored quote.
Shipping and Delivery
Q7: Do you offer delivery?
Yes, we provide shipping services nationwide. Shipping fees vary based on the size and weight of your order, as well as your location.
Q8: Can I pick up my order in person?
You can pick up your order from our warehouse or warehouse during business hours. Select the "Local Pickup" option at checkout and we’ll notify you when your order is ready.
Q9: How long does delivery take?
Delivery times typically range from 3–7 business days, depending on your location and the size of your order. For exact delivery times, contact our customer service team.
Returns and Refunds
Q10: What is your return policy?
We accept returns for unused and undamaged items within 14 days of purchase. Clearance items may be final sale unless otherwise stated. Please review our Return Policy for full details.